You can find your SIP credentials in your Fonial customer account.


Please note: the Fonial interface is only available in German.


  • Navigate to Ziele under Telefonanlage.
  • Select a Ziel. If you don't already have one, add one first.
  • Next to your Ziel, click on the user symbol under Aktionen.
  • A pop up will appear with various details for this Ziel. Please copy the Benutzername and use this as your SIP ID and copy Passwort and use this as your SIP Password in your CLINQ softphone.


If you are unable to find your SIP credentials based on the above information, we recommend taking a look at the following article from Fonial: Wie richte ich mein SIP- oder IP-Telefon ein?, SIP Benutzerdaten