Please note: The Placetel SIP credential interface is only available in German.


You can find your Placetel SIP credentials in your Placetel customer account under Administration -> VoIP Ziele

  • If you don't already have a VoIP Ziel, you will need to create one.
  • After you have selected your VoIP Ziel, navigate to Erweiterte Einstellungen and then click on VoIP-Zugangsdaten.
  • Enter SIP-Benutzername as your SIP-ID in CLINQ. 
  • Enter SIP-Passwort as your SIP Password in CLINQ.


If you are unable to find your SIP credentials based on the above information, we recommend reading the following FAQ article from Placetel: VoIP Ziele (German only)