Freshchat bundles your communication channels and personalizes self-service on your website, in your app, and across digital messaging channels. 

With CLINQ, you can make calls using your CRM contacts displayed in the CLINQ app. This way, you will always see who is calling and don't have to switch between different tools.

Connect CLINQ and Freshchat and then benefit from automatic contact synchronization. All changes or new contacts added in the CLINQ app during or after a call will then be automatically saved in your CRM.

Integration of Freshchat with the CLINQ App:

Clink on the User Icon, then "Settings" and then choose "Integrations".

In the "Integrations" view, scroll until you find "Freshchat", then click on the "Connect to Freshchat" button. 

In the pop up window you now need to enter your Freshchat API URL and API Key.

If the data entered was correctly, then your CRM will now be integrated with CLINQ.

Note: Depending upon the amount of contacts you have in your CRM, then it can take some minutes until all of your contacts are displayed. 

Where to find your API-URL and API-Key in your Freshchat Account:

Log into your Freshchat account and then carry out a right click on your user icon (top right) then choose "Settings" from the drop down menu. 


In the "API Settings" and you will now see a "Your API Key" field where you find your API-Key, or you can create a new key if required.

The API-URL you will find in the "Your bundle alias" field.